Frequently Asked Questions

Get answers to common questions about GamaVault's verification process, pricing, privacy, and legal protections.

What is GamaVault? ▼

GamaVault is a business security certification and verification platform that helps consumers and businesses identify legitimate, secure AI tools, SaaS platforms, and web businesses through comprehensive 10-point verification.

We provide transparent trust scores, public directory listings, and verification badges to help build confidence in online business transactions.

How does verification work? ▼

Our verification includes a comprehensive 100-point assessment:

  • Security Assessment (60 points): Website security, data privacy, payment security, legal documentation, business transparency, contact methods
  • Identity Verification (40 points): Physical address, business registration, domain email, business phone

Each criterion is evaluated and scored transparently. Your final Trust Score (0-100) determines your verification tier and badge level.

How do you verify the actual physical location of a business? ▼

We verify business locations through multiple data sources:

  • Business Registration Records: Government databases, company registries, official incorporation documents
  • Domain & Contact Verification: WHOIS data, domain registration details, published contact information
  • Public Records: Tax registration, business licenses, regulatory filings
  • Digital Presence: Google Business Profile, official website address pages, verified social media accounts
  • Third-Party Validation: Cross-referencing with business directories, mapping services, public databases
Important: We verify based on publicly available data at the time of assessment. Businesses must maintain accurate public records. Our verification reflects information accessibility, not a physical site visit.
What happens if a verified business turns out to be fraudulent? Do you provide insurance? ▼

GamaVault does NOT provide insurance, warranties, or financial guarantees.

What We Provide:

  • Risk Assessment: Informational analysis based on publicly available data
  • Transparency Score: A snapshot of verifiable security and identity indicators
  • Due Diligence Support: Structured information to help you make informed decisions

What We DON'T Provide:

  • ❌ No Insurance: We do not insure transactions or guarantee business conduct
  • ❌ No Financial Liability: We are not liable for fraud, financial losses, or disputes
  • ❌ No Warranties: Verification status does not guarantee future behavior or compliance
  • ❌ No Continuous Monitoring: Scores reflect conditions at assessment time only (unless you have monitoring tier)
Your Responsibility: You must perform your own due diligence, use multiple verification sources, and assume full responsibility for your business decisions and transactions. See our Terms of Use for complete legal disclaimers.
How do you handle privacy and data protection? Are you PIPEDA compliant? ▼

Yes, GamaVault operates in full compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Data We Collect:

  • Business Information: Only what you submit for verification or is publicly available
  • Contact Information: For service delivery and communication
  • Usage Data: Website analytics, anonymized and aggregated

Your Privacy Rights:

  • Access your personal information
  • Request correction of inaccurate data
  • Withdraw consent (subject to legal obligations)
  • Request deletion of your data
  • Data portability in common formats

Full details in our Privacy Policy. To exercise your rights, contact: hello@gamavault.com

What are the pricing tiers? ▼
Basic Verification
$99/year
  • 10-point verification
  • Trust badge
  • Directory listing
  • Annual re-verification
Standard Verification
$299/year
  • Everything in Basic
  • Downloadable certificate
  • Quarterly re-checks
  • Priority email support
Premium Verification
$599/year
  • Everything in Standard
  • Monthly monitoring
  • Consultation session
  • Security reports
Gold/Enterprise
$1,499/year
  • Everything in Premium
  • Continuous monitoring
  • Featured directory placement
  • Dedicated support
Why are your prices higher than other verification services? ▼

GamaVault provides comprehensive, multi-point verification far beyond basic badge services:

✓ 10-Point Assessment
Security + Identity verification across 10 criteria
✓ Public Directory Listing
Permanent placement in searchable business directory
✓ Trust Score (0-100)
Transparent, quantified risk assessment
✓ Badge & Certificate
Embeddable trust badge for your website

Our pricing reflects the depth of verification, permanent directory placement, and ongoing visibility your business receives. Unlike one-time badges, GamaVault verification builds long-term trust and credibility.

Value Proposition: Higher verification standards = higher customer confidence = better business outcomes.
What legal protections do you have in place? ▼

GamaVault operates under comprehensive legal frameworks to protect both our platform and users:

Legal Framework:

  • Governed by Ontario/Canada Law: All disputes subject to Ontario courts
  • Terms of Use: Clear limitations of liability, no warranties, user responsibilities
  • Privacy Policy: PIPEDA-compliant data handling and user rights
  • Indemnification Clauses: Users agree to hold GamaVault harmless from claims
  • Disclaimer Framework: Platform provides information only, not professional advice
Required User Acknowledgment: Before verification, all users must agree to 4 mandatory checkboxes confirming they understand our limitations, liability disclaimers, and their own due diligence responsibilities.

Review our complete legal documents: Terms of Use | Privacy Policy

Can I trust your verification scores? What's your methodology? ▼

Our Trust Score (0-100) is based on a transparent, repeatable methodology with clearly defined criteria:

Scoring Breakdown:

  • Security Assessment (60 points):
    • HTTPS/SSL encryption (10 pts)
    • Privacy policy presence (10 pts)
    • Payment security (10 pts)
    • Legal documentation (10 pts)
    • Business transparency (10 pts)
    • Contact methods (10 pts)
  • Identity Verification (40 points):
    • Physical address (10 pts)
    • Business registration (10 pts)
    • Domain email (10 pts)
    • Business phone (10 pts)
Transparency: Every score is verifiable. We show what we checked and how points were awarded. Our methodology is publicly documented for full transparency.

See detailed tier definitions: Trust Score Framework

How long does verification last? Do you offer ongoing monitoring? ▼

Verification is annual and reflects conditions at the time of assessment:

  • Basic Tier ($99/year): Annual verification, no continuous monitoring
  • Standard Tier ($299/year): Annual verification + quarterly re-checks
  • Premium Tier ($599/year): Annual verification + monthly monitoring
  • Gold/Enterprise ($1,499/year): Continuous monitoring + priority support
Important: Verification scores can change if business practices, security measures, or public information changes. Ongoing monitoring helps maintain accurate trust scores.
How long does verification take? ▼

Verification typically takes 3-5 business days after submission. Complex cases or businesses requiring additional documentation may take 7-10 business days.

You'll receive email updates throughout the process and be notified immediately when your verification is complete.

Can I cancel my subscription? ▼

Yes, you can cancel anytime. Your verification badge and directory listing remain active until the end of your current billing period.

To cancel, contact us at hello@gamavault.com with your business name and account details.

How do I contact support? ▼

We're here to help! Contact us via:

We typically respond within 24 hours on business days.